contact us
Kia ora! Need a hand? Flick us a message and we’ll point you in the right direction, from passes and lessons to gear, transport, and getting up the maunga. Our crew’s here to help so you can spend less time sorting and more time carving.
Thank you for your submission!
locations
The Remarkables
snow centre
25 Shotover St & 9 Duke St Queenstown
Guest Services
Enquiries about purchasing ski passes, payments, different packages (school & intro to snow) and rentals.
NZ Freephone
Monday to Friday, 9am - 4pm
AU Freephone
Monday to Friday, 9am - 4pm
Admin
Enquiries about on mountain daily operations, events, and mountain emergencies.
Daily from 9am - 4pm
Patrol
We always strive for our mountains to be as safe and fun as possible. You can submit feedback, or report an incident, hazard or event that happened at one of our mountains by using the button below.
Lost Property
Let us know what you've lost on the mountain, where, when and we'll try to track it down for you. Select the mountain below and complete the form with as much detail as possible to help us track down you item.
locations
The Remarkables
snow centre
25 Shotover St & 9 Duke St Queenstown
